Terms and Conditions

Effective Date: August 17, 2026 Last Updated: August 17, 2026

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Welcome to Lox Palm Roofing ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website located at https://www.loxpalmroofing.com/ (the "Site"), and any roofing services, quotes, scheduling, or communications you request from us (collectively, the "Services").

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By accessing the Site or requesting Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our Services.

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1. About Our Services

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Lox Palm Roofing provides residential and commercial roofing services, including but not limited to roof repairs, replacements, new installations, inspections, storm damage assessments, and emergency roofing services, within our designated South Florida service area. Service availability, pricing, and scheduling are subject to change without notice and may vary by location.

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Nothing on this Site constitutes a guarantee of service availability, response time, or final pricing until confirmed directly with a company representative. Roof inspections and repair recommendations may vary based on weather conditions, material availability, and permitting requirements specific to your municipality.

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2. Quotes, Estimates, and Pricing

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  • Estimates provided through the Site, phone, or text are preliminary and subject to change following an in-person roof inspection.

  • Final pricing will be confirmed in writing (including via email or text) before work begins, unless otherwise agreed.

  • Emergency service calls (e.g., storm damage, active leaks) may be subject to additional fees, disclosed prior to dispatch where possible.

  • Insurance claim assistance, where offered, does not guarantee claim approval or coverage amount, which is determined solely by your insurance provider.

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3. Scheduling and Cancellations

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  • Appointments are scheduled based on crew availability and, for larger projects, weather and material delivery timelines.

  • We request at least [24 hours'] notice for cancellations or rescheduling. Late cancellations or missed appointments may be subject to a fee of [$XX].

  • We are not liable for delays caused by circumstances beyond our reasonable control (weather, permitting delays, supplier or material shortages, etc.).

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4. Payment Terms

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  • Payment terms will be outlined in your signed service agreement or contract, which may include deposits, progress payments, and a final payment upon completion.

  • We accept [cash, check, major credit cards, financing where applicable].

  • Unpaid invoices may accrue late fees and may be referred to collections.

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5. Warranties and Limitations of Liability

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We stand behind our workmanship. Specific warranty terms (workmanship and, where applicable, manufacturer material warranties) will be provided in your signed service agreement or contract.

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To the fullest extent permitted by law:

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  • We disclaim all implied warranties not expressly stated in a signed service agreement.

  • We are not liable for indirect, incidental, consequential, or punitive damages arising from the use of our Services or Site.

  • We are not responsible for pre-existing structural issues, code violations, or damage not disclosed prior to the start of work.

  • Our total liability for any claim arising from our Services shall not exceed the amount paid by you for the specific service giving rise to the claim.

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This section does not limit any rights you may have under Florida consumer protection law or Florida construction lien law that cannot lawfully be waived.

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6. Website Use

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You agree not to:

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  • Use the Site for any unlawful purpose or in violation of these Terms;

  • Attempt to gain unauthorized access to our systems or data;

  • Submit false, misleading, or fraudulent information through any form on the Site;

  • Scrape, copy, or republish Site content without our written permission.

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All content on the Site — including text, logos, images, and design — is the property of Lox Palm Roofing or its licensors and is protected by intellectual property laws.

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7. SMS / Text Messaging Terms

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By providing your mobile phone number and opting in through our website form, checkout process, or verbally to a representative, you consent to receive recurring text messages (SMS) from Lox Palm Roofing, including:

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  • Transactional messages — appointment confirmations and reminders, inspection and job status updates, estimates and follow-ups, and customer service communications; and

  • Promotional messages — special offers, seasonal discounts, and roofing maintenance promotions.

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Program details:

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  • Message frequency varies depending on your interactions with us (e.g., appointment-related messages, occasional promotions).

  • Message and data rates may apply. Charges depend on your mobile carrier and plan.

  • Opt-out: Reply STOP at any time to any message to unsubscribe. You will receive one final confirmation message and no further texts.

  • Help: Reply HELP for assistance, or contact us directly at +1 (561) 603-0639or admin@loxpalmroofing.com.

  • Carriers are not liable for delayed or undelivered messages.

  • Consent to receive text messages is not a condition of purchasing any goods or services.

  • Supported carriers include major U.S. wireless carriers; carrier coverage is not guaranteed.

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For details on how we handle your phone number and messaging data, see our Privacy Policy.

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8. Third-Party Links

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The Site may contain links to third-party websites. We do not control and are not responsible for the content, policies, or practices of any third-party sites.

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9. Dispute Resolution and Governing Law

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These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any disputes arising from these Terms or our Services shall be resolved in the state or federal courts located in Palm Beach County, Florida, unless otherwise required by law.

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[Optional: Add binding arbitration clause here if desired — recommend attorney review before including.]

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10. Changes to These Terms

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We may update these Terms from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the Site or our Services after changes are posted constitutes acceptance of the revised Terms.

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11. Contact Us

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Lox Palm Roofing 17564 79th Ct N, Loxahatchee, FL, US, 33470 +1 (561) 603-0639 admin@loxpalmroofing.com https://www.loxpalmroofing.com/